Sarah T. Roberts is an Assistant Professor in the Department of Information Studies, Graduate School of Education & Information Studies, at UCLA. She holds a Ph.D. from the iSchool at the University of Illinois at Urbana-Champaign. Prior to joining UCLA in 2016, she was an Assistant Professor in the Faculty of Information and Media Studies at Western University in London, Ontario for three years. On the internet since 1993, she was previously an information technology professional for 15 years, and, as such, her research interests focus on information work and workers and on the social, economic and political impact of the widespread adoption of the internet in everyday life.

Since 2010, the main focus of her research has been to uncover the ecosystem - made up of people, practices and politics - of content moderation of major social media platforms, news media companies, and corporate brands.

She served as consultant to and is featured in the award-winning documentary The Cleaners, which debuted at Sundance 2018 and aired on PBS in the United States in November 2018.

Roberts is frequently consulted by the press and others on issues related to commercial content moderation and to social media, society and culture, in general. She has been interviewed on these topics in print, on radio and on television worldwide including: The New York Times, Associated Press, NPR, Le Monde, The Atlantic, The Economist, BBC Nightly News, the CBC, The Los Angeles Times, Rolling Stone, Wired, The Washington Post, Australian Broadcasting Corporation SPIEGEL Online, and CNN, among many others. 

She is a 2018 Carnegie Fellow and a 2018 recipient of the EFF Barlow Pioneer Award for her groundbreaking research on content moderation of social media.


“This book will define our thinking about the modern internet. Roberts has deftly dispelled the myth of freely flowing content in social media and brought critical attention to the work of digital laborers. Whatever you thought about how the internet works, prepare to rethink it all. A must read for anyone who uses and trusts the objectivity of the internet.”

Safiya Umoja Noble

Algorithms of Oppression: How Search Engines Reinforce Racism​


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© 2019 Sarah T. Roberts •

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